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Q. How do I remove grout stains from ceramic tiles? Grey grout has penetrated and stained some of my ceramic wall tiles. Is it possible to draw this out? The stain is from grey grout. The tiles were sealed, but unfortunately one pack had not been... Read More

Q. We just sealed our marble tile with a water-based sealer. There is now a light, rainbow-like film on the surface of the tile. I have used every cleaner I could purchase to try get it off, but it won’t budge. Any suggestions?   A. Sealing... Read More

Q. My master bath was remodeled approx. 8 months ago and we used honed and tumbled travertine. It was professionally installed and moisture barrier was used in shower. Approx a month ago, I noticed a few black "dots" on the floor of the shower (they... Read More

Q. I have a natural stone floor in a house I was renting. I was attempting to clean the grout and I bought a grout cleaner. I used it and now it looks like it has lightened (almost bleached to a degree) the stone where it touched it. I looked on the... Read More

Customize Your Silicon Impregnator Application Methods Different types of natural stone have unique properties, so restoration and protection methods will vary from one stone to the next. When it comes to silicon impregnators, here’s what you... Read More

Q. Help!!! I have honed crema marfil marble. I had a plumber relocate my sink, which required the destruction at least 4 tiles. I purchased tiles to replace the four, however, they are much lighter than what has been already installed. Is there any... Read More

Q. Someone spilled white wine on my onyx table last night. I wiped it up, but this morning I see that it looks like it penetrated the table and left a dull finish over an area about 15 inches wide. Any suggestions what to do? I have a feeling time... Read More

Q. I have polished white marble that is to slippery for the floor what is the best way to take away the polish ? I have not laid the tile yet ? We are planning to lay the floor asap.  A. Your best options are a slip resistance treatment or changing... Read More

Q. We have a Silestone kitchen counter which has developed some "dulling" in a couple of areas. One was due to someone rubbing to hard with a slightly abrasive cloth and the others are due to the sun shining on the counter. Is there anything/anyone... Read More

Q: I had my ceramic tiles acid washed with a mix of 2 parts muriatic acid and 2 parts water. It cleaned up heavy  clacification but tiles remain  smokey  and cloudy. Do I have options to improve the finish other than polishing? Would a... Read More